This policy was last updated on 20th May 2018. Use of Your Data This section explains how HOI use your data. Collection of Data Cookies A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; and other uses.
We will use the persistent cookies to: enable our website to recognise you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website.
You have the right to object to marketing You can object to receiving marketing from HOI, by clicking the unsubscribe link contained in the email you have received. Purchasing Products When you purchase products through www. pictureoxon.com, we will collect a name, address, email address and phone number for processing your order. All personal data we collect is held electronically within our secure database in the United Kingdom.
Some of this data may also appear on the despatch note which will be used to process your order in the laboratory and sometimes included with your order. Data Security Our servers are equipped with software firewalls and reside behind a state of the art hardware Firewall all of which is licensed and updated at regular intervals. The hardware is in a secure location within the UK, with access by authorised technical personnel only.
The secure location is alarmed, secured and monitored 24 hours a day and is protected by a series of locked doors, shutters and security grilles. GDPR and your Rights This section explains your rights under GDPR – please see section below for more details.
HOI are processing your personal data, we do this for our Commercial Benefit and for the benefit of our customers. As an individual, you may have certain rights under the GDPR regarding the use of your personal data, these are: The right to object – you can object to HOI processing your personal data at any time. Email firstname.lastname@example.org to object.
The right to be forgotten – you can request that HOI remove your personal data from our systems. The right to access your personal data – You have a right to know what personal data HOI hold on you and for what purpose we are processing your personal data. This is known as a Data Subject Access Request (DSAR). These requests must be made in writing by either email or letter with photographic identification to confirm your identity.
You can send these requests to email@example.com or by post to the address noted below. If HOI are unable to comply with your request, HOI will provide you with an explanation: Ian Smith House of Images 108 Lily Hill Street Whitefield Manchester M45 7SG Tel +44 (0)7778 552474 How to Complain We appreciate that at HOI we do not always get things right; this section explains how you can make a complaint.
We appreciate that at HOI we do not always get things right and it is regrettable for us as an organisation when we receive a complaint. We take all complaints seriously and can assure you we will do our best to deliver a satisfactory outcome. If you do wish to complain about how your personal information is used by HOI then please write to us at: Ian Smith House of Images 108 Lily Hill Street Whitefield Manchester M45 7SG Tel +44 (0)7778 552474 Alternatively, you can email us at firstname.lastname@example.org HOI will investigate and respond within 10 working days, this allows us time to investigate your complaint thoroughly.